Telematics Weekly

industry insight, news and interviews paid sponsor: Sancomm, Inc. Free Subscription July 29, 2010
 

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Ver­i­zon and All­state vie for OnStar.

Insight

All­state to buy OnStar?

Email from PT:

Idea for OnStar devel­oped when mobile phones were the size of a brief case and we paid $100/​month for a few min­utes of ana­log air­time. OnStar’s rev­enue model was always based on get­ting a slice of your mobile bill. The model fell apart when tech­nol­ogy drove those bills from $100/​mo to $30/​mo and cell phones became a per­sonal acces­sory not a vehi­cle accessory.

Prob­lem for most poten­tial pur­chasers would be the age of GM’s tech­nol­ogy. OnStar resisted the move to CDMA/​1X until the FCC pulled the plug on AMPS. It still doesn’t have the abil­ity to sync or use a cus­tomers’ cell­phone using a stan­dard like Blue­tooth, never sim­pli­fied its expen­sive human call cen­ter with in-​​cab or server side speech recog­ni­tion tech­nolo­gies, and never could move its appli­ca­tions beyond ‘Safety and Secu­rity’ to prod­ucts folks would pay a monthly sub­scrip­tion for.

Per­son­ally, when OnStar goes the way of Edsel, MAP, and Sat­urn, it will recon­firm my belief that space aliens placed psy­che­delics in the Auburn Hills water sup­ply some­time back in the 1980s.